Return Policies

All of our products are warranted to be free of manufacturing defects. If for some reason there is something wrong with your order please contact us at the email or phone number listed at the bottom of every page on this site. This contact information will also be on the automatic email you receive outlining your purchase. Please check your order immediately upon receipt. Seller reserves the right to send replacement parts when applicable.

Our refund policy does not cover items damaged due to wind or other "acts of God", misuse or neglect. It is the customers responsibility to take extreme care to safely use the products they ordered. If you have a question about proper use, please feel free to email us at brian@mjjsales.com

When returning an item for any reason, item MUST be packaged in the original carton. Refunds will be given for the purchase price less a restocking charge. Also customer will be responsible for return shipping via UPS to us, except when a manufacturing defect is verified. In such cases (verifiable manufacturing defect), seller may choose to send a call tag for the merchandise to have it picked up. We also reserve the right to repair or replace such merchandise.

Some items, such as custom logo umbrellas, Sunbrella canvas replacement and others are not returnable.

Refunds are issued within 30 days of our inspection of returned items. Only items with written authorization are eligible for a refund. For this reason, it is best to communicate via email to receive written authorization to return your purchase.

Privacy Policy

Just Umbrellas will never sell, trade or distribute your personal information, such as your email, address, phone number, etc.. The only reason you will receive communication from us will be in the event of a recall, response to a question, shipping information or updates or if you sign up for our mailing list. Our mailing list will only be used as an informational tool to let you know when we receive new products or expanded selection. The only way you can get on our mailing list is by clicking on one of the links that says "Sign up for our mailing list".

This site uses ClickTale web analytics service. ClickTale may record mouse clicks, mouse movements, scrolling activity as well as any text you type in this website. ClickTale does not collect personally identifiable information that you do not voluntarily enter in this website. ClickTale does not track your browsing habits across web sites which do not use ClickTale services. For more information see Privacy Policy for Information Collected by the ClickTale Web Analytics Service. We are using the information collected by ClickTale service to track customers strictly for us to best optimize our marketing efforts to best serve yours and our needs. You can choose to disable the Service at http://www.clicktale.net/disable.html.

Quantity discounts on market and patio umbrellas available for furniture and patio stores, restaurants, resorts, golf courses, tennis clubs, churches, event organizers, etc.. Contact us for discounts on large quantity orders. Please email brian@mjjsales.com with your request.